Privacy Policy

1. Information We Collect

We collect information necessary to provide specialized real estate guidance and support you through the complex home-buying or selling process. This data falls into three categories:

Personal Information You Provide

This includes any data you voluntarily submit via forms, emails, or direct communication:

• Contact Details: Name, email address, phone number, and mailing address.
• Buyer Preferences: Specific property size, location criteria, budget range, and specialized needs (e.g., VA loan requirements, eco-friendly certifications).
• Financial Coordination Information: Information required for pre-approval coordination with lenders (handled with strict security and only with your explicit consent).
• Communication Content: Records of correspondence, chat messages, and form submissions.

Automatically Collected Information

When you interact with our website, certain data is collected automatically to improve performance and analytics:

• Technical Data: IP address, browser type and version, device identifier, and operating system.
• Usage Data: Pages viewed, time spent on the site, referral sources, and clickstream data.
• Tracking: Information related to cookies and other tracking technologies (detailed in Section 4).

Information from Third Parties

To provide comprehensive real estate services, we may collect legitimate, publicly available or consented-to information:

• Public Records: Property ownership history and publicly recorded transaction details.
• MLS Data: Property listing details from Multiple Listing Services (MLS) necessary for searches.
• Credit Information: Credit reports, with your explicit, separate consent, when coordinating financing options.

2. How We Use Your Information

Fyreglaide LLC uses your personal information exclusively to deliver our bespoke guidance, improve our expertise, and comply with legal requirements:

Providing Specialized Services

• Matching your specific criteria to on-market and off-market properties.
• Conducting personalized market analyses, valuations, and neighborhood insights.
• Facilitating and coordinating all aspects of the transaction, from contract signing to closing.
• Connecting you with vetted third-party professionals, such as lenders, inspectors, and title companies (only with your prior direction).

Improving User Experience and Analytics

• Personalizing website layout and property recommendations based on your preferences.
• Analyzing anonymized website usage patterns to enhance navigation and core functionality.

Communications, Compliance, and Security

• Sending market updates, newsletters, and specialized listing alerts you have opted to receive.
• Complying with local, state, and federal laws and regulations governing real estate brokerage.
• Protecting the rights, property, and safety of Fyreglaide LLC, our users, and the public, including fraud prevention.

3. How We Share Your Information

In the course of business, we may share certain information with trusted third parties under specific, controlled circumstances:

Sharing for Transaction Execution

• Service Providers: We use industry-specific vendors for website hosting, secure data storage, email delivery, and analytics. These vendors are contractually bound by confidentiality agreements.
• Transaction Partners: Necessary data is shared with parties directly involved in your transaction, such as title companies, appraisers, lenders, and co-brokerage agents, exclusively to complete the sale or purchase.

Legal and Business Requirements

• Legal Mandates: Disclosure of information when legally compelled by subpoena, court order, or governmental mandate.
• Business Transfers: In the event of a merger, acquisition, or asset sale, customer information may be transferred to the successor entity, bound by the terms of this Policy.

No Sale of Personal Data

Fyreglaide LLC does not sell your personal information to third parties for their marketing or commercial use. We strictly limit sharing to what is necessary for service delivery and compliance.

4. Cookies and Tracking Technologies

Our website uses cookies—small data files stored on your device—to enhance functionality and gather analytical data consistent with professional standards.

Types of Cookies We Utilize

• Essential Cookies: Required for website navigation and core functionality (e.g., maintaining login state).
• Functional Cookies: Remember your preferences, such as search filters or text size.
• Analytics Cookies: Utilized by services like Google Analytics to understand traffic source and user behavior, allowing us to accurately measure and improve website performance.

Managing and Controlling Cookies

Most web browsers allow you to control or disable cookies via their settings. However, disabling essential cookies may impact the functionality of our website. For specific opt-outs regarding analytics or advertising, we encourage you to use industry standard tools provided by the Network Advertising Initiative (NAI) or Digital Advertising Alliance (DAA).

Currently, our systems do not respond to automated Do Not Track signals from browsers.

5. Data Security

We approach data security with the same diligence we apply to our clients' financial investments. We employ industry-standard protocols to protect your information from unauthorized access, use, or disclosure.

Measures Implemented

• Technical Safeguards: All data transmissions are secured using SSL/TLS encryption. Data is stored on secure, access-controlled servers protected by enterprise-grade firewalls.
• Administrative Safeguards: Our employees are trained on data handling protocols, and access to Personally Identifiable Information (PII) is restricted on a strict 'need-to-know' basis.

Limitations: While we dedicate significant resources to security, no system transmitted over the internet can be guaranteed 100% secure. We cannot warrant absolute protection but commit to taking all commercially reasonable steps.

Data Retention

Your personal information is retained only for the duration necessary to fulfill the purposes outlined in this policy, comply with legal and regulatory obligations specific to real estate transactions, resolve disputes, and enforce agreements. Retention periods are legally mandated based on the type of data (e.g., closing documents).

6. Your Privacy Rights and Choices

Depending on your location and applicable law (such as GDPR or CCPA), you may have the following rights regarding the personal information we hold:

How to Exercise Your Rights

To exercise any of these rights, please contact us directly using the information provided in Section 11 below. We will strive to respond to your request within 30 days and may require identity verification to protect your data.

7. Children's Privacy

Our website and specialized real estate services are intended for adults engaged in property transactions and are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18.

If we become aware that we have inadvertently collected personal information from a child under 18 without verifiable parental consent, we will take immediate steps to delete that information from our servers. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

8. International Users and Data Transfers

Our services and this website are primarily directed to users within the United States. If you access our website or services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where our servers and central database are located.

By using our website or services, you consent to the transfer of your information to the United States, which may have different data protection laws than your country of residence.

GDPR (Relevant for EEA Users):

For users located in the European Economic Area (EEA), Fyreglaide LLC takes steps to comply with General Data Protection Regulation (GDPR) requirements. We utilize appropriate data transfer safeguards, such as Standard Contractual Clauses, where necessary. You maintain the specific data subject rights outlined in Section 6.

9. Third-Party Websites and Services

Our website may contain links to third-party services and websites, including social media platforms, partner lender sites, or external MLS listing portals. Fyreglaide LLC is not responsible for the content or the privacy practices of these external sites.

We strongly recommend that you review the privacy policies of any third-party websites you visit. The inclusion of a link on our site does not imply our endorsement of that site or service.

10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in legal requirements or our internal processes. Changes will be effective immediately upon posting to our website with an updated Effective Date at the top of this policy.

We will notify you of material changes either via email (if we hold your current email address) or through a prominent notice on our website. Your continued use of our website or services after any changes are posted constitutes your acceptance of the updated Privacy Policy.

11. Contact Us About Privacy

If you have questions, concerns, complaints, or requests regarding this Privacy Policy or our overall data handling practices, please contact our dedicated privacy team:

We are committed to addressing your inquiry within a reasonable timeframe, typically within 30 days.